Before using the app:
- Data collection
The personal data collected in the app includes:
- Information about you (personal particulars)
- Phone contact number
- Password (for the created account in app)
- Patient details such as patient name and patient number
Certain Personal Data (such as the patient details) are required for specific app functions and the app may be unable to deliver you the full functionality and services if the information is not provided.
Any information collected with the use of the RoyalMedSG app will be used strictly within the functionality of the RoyalMedSG app only and will not be used for any other purposes outside of the terms of condition. The collection of the Personal Data will be collected from you directly during the usage of the RoyalMedSG app.
- Data security
No forms of data transmission over any medium such as websites, mobile applications and such can be guaranteed to be secure from intrusion. However, we will maintain and implement commercially reasonable physical, electronic and procedural safeguards to protect your Personal data in accordance with the requirements of data protection legislation.
All Personal Data collected from you will be stored on our or subcontractors’ secure servers. We comply with our security policies and standards when accessing or using this information and restrict access to your Personal Data to those who need to use if for purposes(s) for which it was collected. You are responsible for keeping any information that we send to you confidential and for complying with any other security procedures that may be enacted or in effect during the usage of the RoyalMedSG app.
A password (which you have chosen) will be allocated per account which enables the user to access certain parts of the RoyalMedSG app and we ask that you do not share the password with anyone.
The personal data collected will be retained for as long as necessary for the processing purpose(s) for which it was collected for and any other permitted linked purposes.
You are responsible for ensuring the security of the personal information held on your computer, mobile devices or any other devices linked to the usage of our websites and mobile applications.
Using our websites and mobile applications
You must not access, use or allow access/use of our websites or mobile applications in any unauthorized manner that is outside the scope of the website/mobile applications. This includes but is not limited to: any false, fraudulent account creations, attempting to obtain information of other users account and information through unauthorized actions, modification or distribution of content or material from our websites or mobile application without prior consent.
Data Protection and cookies
Intellectual Property Rights
Any unauthorized downloading, re-transmission, or other copying or modification of Trademarks or other contents of the website or mobile application may be a violation of statutory or common law rights which could subject the violator to legal action.
Disclaimer and limitation of liability
While we have taken measures to carefully prepare the information and/or materials contained within our website/mobile applications, such information and/or materials are provided “as it is” without warranty (whether express or implied) or presentation of any kind. In particular, no warranty or representation regarding non-infringement, security, accuracy, fitness for a purpose or freedom from computer viruses is given in connection with such information and materials.
Subject to claims available under applicable consumer protection laws, we will not be liable to you or to anyone else (in negligence, tort, breach of contract or likewise) for any loss or damage (including direct or indirect loss, or special or consequential loss) howsoever caused arising out of or in connection with the following points:
– Access or use of (or inability to access or use of) our websites or mobile applications;
– The breach in the security of your computer, mobile device or any other device, or the access to or use of any information held on or through your computer, mobile or any other devices by unauthorized third parties;
– Disruptions, defects, technical errors or other harmful elements in respect of the websites or mobile applications, including any network or connectivity problems; and/or
– Third-party websites, applications, products or services.
You must take your own precautions to ensure that whatever you select for use from our websites and mobile applications are free of viruses or anything else that may interfere with or damage the operation of your computer systems or mobile devices.
By accessing the website and/or mobile applications, you agree that such access and/or use, as well as the terms and conditions herein shall be governed by, and construed in accordance with, the laws of Singapore and you agree to submit to the non-exclusive jurisdiction of the Singapore courts.